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Payment

You don't pay when you place an order. We send payment details on WhatsApp only after we've confirmed your order with you.

Ways to pay

  • FPS: transfer from your banking app or e-wallet to the FPS ID we give you.
  • PayMe: pay through the PayMe link or QR code we send you.
  • Other methods: if you need another way to pay, ask us on WhatsApp and wait for our OK before paying.

How it works

  1. Once we've checked stock and shipping, we WhatsApp you the total and how to pay.
  2. Please pay within 24 hours and put your order number (for example KL-100245) in the payment note.
  3. Send us a screenshot of the payment. Once we've matched it, your order status changes to "Paid – preparing your parcel".

Payments confirmed by 1pm mean in-stock items ship the same day (not Sundays or public holidays).

Stay safe

  • The payee name is always KLOTHING. If you see a different name, stop and check with us on WhatsApp at (contact details coming soon).
  • We will never ask for your card number, CVV, one-time password (OTP) or online banking password on WhatsApp, Instagram or the phone.
  • If you haven't placed an order, we won't contact you asking for payment. We only follow up on orders you've placed on our website, from our official WhatsApp. See staying safe from scams.

No online card payments yet

We don't take card payments online yet. When we do, payment will happen on our website's checkout page. We will never collect card numbers through WhatsApp or Instagram.